All Systems Operational
Apps and Services
Operational
Claims XPress
?
Operational
Employee Tools
?
Operational
ImageRight
Operational
Move IT DMZ - transfer.arrowheadgrp.com
?
Operational
Innovation
Operational
Innovex
Operational
ASTEC
Operational
InterFax Service
?
Operational
WPC
Operational
Five9 Phone System
Operational
Arrowhead Wiki
Operational
MoveIT Automation
?
Operational
Arrowhead Rental Programs.com
?
Operational
EPIC
?
Operational
Legacy Enterprise Vault
?
Operational
INSTEC Quicksolver
Operational
AMS360
?
Operational
E&O Survey
Operational
Jira
Operational
Global Protect VPN
Operational
Mavro
Operational
IssueDIC
Operational
ACM Claims Portal
Operational
Risk Browser DIC
Operational
TAM
Operational
LexisNexis Bridger Insight
?
Operational
ArrowDIC
Operational
ACM Claims Portal
Operational
Workday
Operational
PCM
Operational
The Spot
Operational
TUW
?
Operational
PowerBI Reports
Operational
CloudPC
Operational
Adobe Pro
Operational
Concur
Operational
H Drive
Operational
SRIM Apps & Sites
Operational
SRIM Marine Portal
Operational
Sports Plus Portal
Operational
SRIM Plus Portal
Operational
Submissions List
Operational
TUW
Operational
Orchid Apps
Operational
Qlik
Operational
Orchid Cisco VPN
Operational
Protector Plans Apps
Operational
Protector Plans EPIC
Operational
eTFile
Operational
Protector Plans ImageRight 6.9
Operational
Protector Plans TAM
Operational
Arrowhead Auto
Operational
Producer Portal
Operational
Policyholder Portal
Operational
Arrowhead Exchange
Operational
Producer Portal
Operational
Policyholder Portal
Operational
Azure Subscriptions
Operational
PRM-642-Arrowhead-PHX-PROD
Operational
PRM-642-Arrowhead-PHX-DEV
Operational
PRM-642-Arrowhead-PHX-DR
Operational
Cloudflare
Operational
Cloudflare Cloudflare Recursive DNS
Operational
Cloudflare Cloudflare Authoritative DNS
Operational
Cloudflare Load Balancing and Monitoring
Operational
Cloudflare Cloudflare Firewall
Operational
Cloudflare DNS Root Servers
Operational
Cloudflare DNS Updates
Operational
Data Science
?
Operational
Worker's Compensation Pricing Tool API
?
Operational
Connect Production
?
Operational
Connect Staging
?
Operational
Data Science SQL Server
?
Operational
SIgma Submission Express
?
Operational
Datacenters / Cloud hosting
Operational
DR Orchid - IOMart Garland, TX data center
?
Operational
Cloudflare Tunnel
Operational
Cloudflare WARP
Operational
Cloudflare Zero Trust
Operational
Intune Desktop Updates
Operational
Intune Desktop Updates
Operational
Office 365
Operational
Teams
?
Operational
Outlook
?
Operational
One Drive
?
Operational
Exclaimer
Operational
SharePoint
Operational
Office Services
Operational
San Diego (701B) Office
Operational
Overland Park Office
Operational
Bellingham Office
Operational
Tampa Office
Operational
Alpharetta Office
Operational
Denver Office
Operational
Carlsbad (Mail center) Office
Operational
Orchid Tampa Office
Operational
Orchid Vero Beach Office
Operational
Orchid Miami Office
Operational
Phone System
Operational
Five9 Phone System
Operational
ShoreTel
Operational
Teams Voice
Operational
Service Desk Phone Lines
Operational
Clearview
Operational
Orchid five9
Operational
ARROW400
Operational
Production ARROW400 - CloudSAFE West data center
?
Operational
Disaster Recovery ARROW400 - CloudSAFE East data center
?
Operational
Print and eDelivery
Operational
Mailgun API
Operational
mailgun Outbound Delivery
Operational
mailgun Events & Logs
Operational
PrinterLogic
Operational
SQL Server
Operational
SQL Server Reporting Services
Operational
SQL03
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
End User Devices - Intune Monthly Updates Apr 8, 2025 07:48 - Apr 13, 2025 07:48 PDT
We will be releasing the following Intune device updates this month, the pilot group should report any issues to IntuneSupport@ArrowheadPrograms.com.
Pilot Group Release Date - 2nd Tuesday of the Month
Production Release Date – 3rd Tuesday of the Month
Release Notes:
https://bbins365.sharepoint.com/:f:/s/NationalProgramsApplications/Ei2VAEFigylLnMmBpiMthjgBKTjD2t6fufWvgiew9pDlHQ?e=cTzB0g
Posted on Jan 03, 2025 - 07:48 PST
Pilot Group Release Date - 2nd Tuesday of the Month
Production Release Date – 3rd Tuesday of the Month
Release Notes:
https://bbins365.sharepoint.com/:f:/s/NationalProgramsApplications/Ei2VAEFigylLnMmBpiMthjgBKTjD2t6fufWvgiew9pDlHQ?e=cTzB0g
Posted on Jan 03, 2025 - 07:48 PST
Data Science Azure Resources Network Maintenance Apr 11, 2025 17:00-21:00 PDT
Update -
We will be undergoing scheduled maintenance during this time.
Apr 11, 2025 - 09:01 PDT
Apr 11, 2025 - 09:01 PDT
Scheduled -
All Data Science resources in Azure will experience some downtime during an enterprise network maintenance task. Downtime will be scheduled Friday, April 11th 20:00 ET – 00:00 ET
Currently this will impact access to:
* Connect Production and Staging (APIs, dashboards, and other resources hosted on connect-api or connect.nationalprograms.io)
* Azure SQL Database (642-452-datascience-sqlserver.database.windows.net)
Mar 19, 2025 - 09:01 PDT
Currently this will impact access to:
* Connect Production and Staging (APIs, dashboards, and other resources hosted on connect-api or connect.nationalprograms.io)
* Azure SQL Database (642-452-datascience-sqlserver.database.windows.net)
Mar 19, 2025 - 09:01 PDT
End User Devices - Intune Monthly Updates May 13, 2025 07:49 - May 18, 2025 07:49 PDT
We will be releasing the following Intune device updates this month, the pilot group should report any issues to IntuneSupport@ArrowheadPrograms.com.
Pilot Group Release Date - 2nd Tuesday of the Month
Production Release Date – 3rd Tuesday of the Month
Release Notes:
https://bbins365.sharepoint.com/:f:/s/NationalProgramsApplications/Ei2VAEFigylLnMmBpiMthjgBKTjD2t6fufWvgiew9pDlHQ?e=cTzB0g
Posted on Jan 03, 2025 - 07:49 PST
Pilot Group Release Date - 2nd Tuesday of the Month
Production Release Date – 3rd Tuesday of the Month
Release Notes:
https://bbins365.sharepoint.com/:f:/s/NationalProgramsApplications/Ei2VAEFigylLnMmBpiMthjgBKTjD2t6fufWvgiew9pDlHQ?e=cTzB0g
Posted on Jan 03, 2025 - 07:49 PST
End User Devices - Intune Monthly Updates Jun 10, 2025 07:49 - Jun 15, 2025 07:49 PDT
We will be releasing the following Intune device updates this month, the pilot group should report any issues to IntuneSupport@ArrowheadPrograms.com.
Pilot Group Release Date - 2nd Tuesday of the Month
Production Release Date – 3rd Tuesday of the Month
Release Notes:
https://bbins365.sharepoint.com/:f:/s/NationalProgramsApplications/Ei2VAEFigylLnMmBpiMthjgBKTjD2t6fufWvgiew9pDlHQ?e=cTzB0g
Posted on Jan 03, 2025 - 07:50 PST
Pilot Group Release Date - 2nd Tuesday of the Month
Production Release Date – 3rd Tuesday of the Month
Release Notes:
https://bbins365.sharepoint.com/:f:/s/NationalProgramsApplications/Ei2VAEFigylLnMmBpiMthjgBKTjD2t6fufWvgiew9pDlHQ?e=cTzB0g
Posted on Jan 03, 2025 - 07:50 PST
End User Devices - Intune Monthly Updates Jul 8, 2025 07:50 - Jul 13, 2025 07:50 PDT
We will be releasing the following Intune device updates this month, the pilot group should report any issues to IntuneSupport@ArrowheadPrograms.com.
Pilot Group Release Date - 2nd Tuesday of the Month
Production Release Date – 3rd Tuesday of the Month
Release Notes:
https://bbins365.sharepoint.com/:f:/s/NationalProgramsApplications/Ei2VAEFigylLnMmBpiMthjgBKTjD2t6fufWvgiew9pDlHQ?e=cTzB0g
Posted on Jan 03, 2025 - 07:50 PST
Pilot Group Release Date - 2nd Tuesday of the Month
Production Release Date – 3rd Tuesday of the Month
Release Notes:
https://bbins365.sharepoint.com/:f:/s/NationalProgramsApplications/Ei2VAEFigylLnMmBpiMthjgBKTjD2t6fufWvgiew9pDlHQ?e=cTzB0g
Posted on Jan 03, 2025 - 07:50 PST
End User Devices - Intune Monthly Updates Aug 12, 2025 07:50 - Aug 17, 2025 07:50 PDT
We will be releasing the following Intune device updates this month, the pilot group should report any issues to IntuneSupport@ArrowheadPrograms.com.
Pilot Group Release Date - 2nd Tuesday of the Month
Production Release Date – 3rd Tuesday of the Month
Release Notes:
https://bbins365.sharepoint.com/:f:/s/NationalProgramsApplications/Ei2VAEFigylLnMmBpiMthjgBKTjD2t6fufWvgiew9pDlHQ?e=cTzB0g
Posted on Jan 03, 2025 - 07:50 PST
Pilot Group Release Date - 2nd Tuesday of the Month
Production Release Date – 3rd Tuesday of the Month
Release Notes:
https://bbins365.sharepoint.com/:f:/s/NationalProgramsApplications/Ei2VAEFigylLnMmBpiMthjgBKTjD2t6fufWvgiew9pDlHQ?e=cTzB0g
Posted on Jan 03, 2025 - 07:50 PST
End User Devices - Intune Monthly Updates Sep 9, 2025 07:51 - Sep 14, 2025 07:51 PDT
We will be releasing the following Intune device updates this month, the pilot group should report any issues to IntuneSupport@ArrowheadPrograms.com.
Pilot Group Release Date - 2nd Tuesday of the Month
Production Release Date – 3rd Tuesday of the Month
Release Notes:
https://bbins365.sharepoint.com/:f:/s/NationalProgramsApplications/Ei2VAEFigylLnMmBpiMthjgBKTjD2t6fufWvgiew9pDlHQ?e=cTzB0g
Posted on Jan 03, 2025 - 07:51 PST
Pilot Group Release Date - 2nd Tuesday of the Month
Production Release Date – 3rd Tuesday of the Month
Release Notes:
https://bbins365.sharepoint.com/:f:/s/NationalProgramsApplications/Ei2VAEFigylLnMmBpiMthjgBKTjD2t6fufWvgiew9pDlHQ?e=cTzB0g
Posted on Jan 03, 2025 - 07:51 PST
End User Devices - Intune Monthly Updates Oct 14, 2025 07:51 - Oct 19, 2025 07:51 PDT
We will be releasing the following Intune device updates this month, the pilot group should report any issues to IntuneSupport@ArrowheadPrograms.com.
Pilot Group Release Date - 2nd Tuesday of the Month
Production Release Date – 3rd Tuesday of the Month
Release Notes:
https://bbins365.sharepoint.com/:f:/s/NationalProgramsApplications/Ei2VAEFigylLnMmBpiMthjgBKTjD2t6fufWvgiew9pDlHQ?e=cTzB0g
Posted on Jan 03, 2025 - 07:51 PST
Pilot Group Release Date - 2nd Tuesday of the Month
Production Release Date – 3rd Tuesday of the Month
Release Notes:
https://bbins365.sharepoint.com/:f:/s/NationalProgramsApplications/Ei2VAEFigylLnMmBpiMthjgBKTjD2t6fufWvgiew9pDlHQ?e=cTzB0g
Posted on Jan 03, 2025 - 07:51 PST
End User Devices - Intune Monthly Updates Nov 11, 2025 07:52 - Nov 16, 2025 07:52 PST
We will be releasing the following Intune device updates this month, the pilot group should report any issues to IntuneSupport@ArrowheadPrograms.com.
Pilot Group Release Date - 2nd Tuesday of the Month
Production Release Date – 3rd Tuesday of the Month
Release Notes:
https://bbins365.sharepoint.com/:f:/s/NationalProgramsApplications/Ei2VAEFigylLnMmBpiMthjgBKTjD2t6fufWvgiew9pDlHQ?e=cTzB0g
Posted on Jan 03, 2025 - 07:52 PST
Pilot Group Release Date - 2nd Tuesday of the Month
Production Release Date – 3rd Tuesday of the Month
Release Notes:
https://bbins365.sharepoint.com/:f:/s/NationalProgramsApplications/Ei2VAEFigylLnMmBpiMthjgBKTjD2t6fufWvgiew9pDlHQ?e=cTzB0g
Posted on Jan 03, 2025 - 07:52 PST
End User Devices - Intune Monthly Updates Dec 9, 2025 07:52 - Dec 14, 2025 07:52 PST
We will be releasing the following Intune device updates this month, the pilot group should report any issues to IntuneSupport@ArrowheadPrograms.com.
Pilot Group Release Date - 2nd Tuesday of the Month
Production Release Date – 3rd Tuesday of the Month
Release Notes:
https://bbins365.sharepoint.com/:f:/s/NationalProgramsApplications/Ei2VAEFigylLnMmBpiMthjgBKTjD2t6fufWvgiew9pDlHQ?e=cTzB0g
Posted on Jan 03, 2025 - 07:52 PST
Pilot Group Release Date - 2nd Tuesday of the Month
Production Release Date – 3rd Tuesday of the Month
Release Notes:
https://bbins365.sharepoint.com/:f:/s/NationalProgramsApplications/Ei2VAEFigylLnMmBpiMthjgBKTjD2t6fufWvgiew9pDlHQ?e=cTzB0g
Posted on Jan 03, 2025 - 07:52 PST