All Systems Operational

Uptime over the past 90 days. View historical uptime.
Apps and Services Operational
Employee Tools Operational
ImageRight Operational
Move IT DMZ - transfer.arrowheadgrp.com Operational
Innovation Operational
Innovex Operational
ASTEC Operational
InterFax Service Operational
WPC Operational
Five9 Phone System Operational
Arrowhead Wiki Operational
MoveIT Automation Operational
Arrowhead Rental Programs.com Operational
EPIC Operational
Legacy Enterprise Vault Operational
INSTEC Quicksolver Operational
AMS360 Operational
E&O Survey Operational
Jira Operational
Global Protect VPN Operational
Mavro Operational
IssueDIC Operational
Risk Browser DIC Operational
TAM Operational
LexisNexis Bridger Insight Operational
ArrowDIC Operational
Workday Operational
PCM Operational
The Spot Operational
PowerBI Reports Operational
CloudPC Operational
Adobe Pro Operational
H Drive Operational
Concur Website Operational
Microsoft Edge Operational
InsuranceNow Operational
Smartsheet Operational
All Arrowhead Application, Web, & File Servers Operational
ReferenceConnect Operational
Arrowhead S Drive Feeds Folders Operational
File02 (Feeds) Operational
ArrowheadGrp.com Operational
SRIM Apps & Sites Operational
SRIM Marine Portal Operational
Sports Plus Portal Operational
SRIM Plus Portal Operational
Submissions List Operational
TUW Operational
TUW Operational
Shared Network Drives Operational
Orchid Apps Operational
Qlik Operational
Orchid Cisco VPN Operational
Velocity Operational
Protector Plans Apps Operational
Protector Plans EPIC Operational
eTFile Operational
Protector Plans ImageRight 6.9 Operational
Protector Plans TAM Operational
APP Polaris Operational
PPP Polaris Operational
Arrowhead Auto Operational
Producer Portal Operational
Policyholder Portal Operational
Arrowhead Exchange Operational
Producer Portal Operational
Policyholder Portal Operational
Azure Subscriptions Operational
PRM-642-Arrowhead-PHX-PROD Operational
PRM-642-Arrowhead-PHX-DEV Operational
PRM-642-Arrowhead-PHX-DR Operational
Cloudflare Operational
Cloudflare Cloudflare Recursive DNS Operational
Cloudflare Cloudflare Authoritative DNS Operational
Cloudflare Load Balancing and Monitoring Operational
Cloudflare Cloudflare Firewall Operational
Cloudflare DNS Root Servers Operational
Cloudflare DNS Updates Operational
Data Science Operational
Worker's Compensation Pricing Tool API Operational
Connect Production Operational
Connect Staging Operational
SIgma Submission Express Operational
Datacenters / Cloud hosting Operational
DR Orchid - IOMart Garland, TX data center Operational
Cloudflare Tunnel Operational
Cloudflare WARP Operational
Cloudflare Zero Trust Operational
Intune Desktop Updates Operational
Intune Desktop Updates Operational
Office 365 Operational
Teams Operational
Outlook Operational
One Drive Operational
Exclaimer Operational
SharePoint Operational
Office Services Operational
San Diego (701B) Office Operational
Overland Park Office Operational
Bellingham Office Operational
Tampa Office Operational
Alpharetta Office Operational
Denver Office Operational
Carlsbad (Mail center) Office Operational
Orchid Tampa Office Operational
Orchid Vero Beach Office Operational
Orchid Miami Office Operational
Meraki Firewalls Operational
SRIM - Langley Office Operational
SRIM - Vancouver Office Operational
Phone System Operational
Five9 Phone System Operational
Teams Voice Operational
Service Desk Phone Lines Operational
Clearview Operational
Orchid five9 Operational
ARROW400 Operational
Production ARROW400 - CloudSAFE West data center Operational
Disaster Recovery ARROW400 - CloudSAFE East data center Operational
Print and eDelivery Operational
Mailgun API Operational
mailgun Outbound Delivery Operational
mailgun Events & Logs Operational
PrinterLogic Operational
SQL Server Operational
SQL Server Reporting Services Operational
All Arrowhead SQL Database Servers Operational
InsurePass Operational
InsurePass PROD Operational
InsurePass TEST Operational
DEX360 Operational
Github Operational
GitHub Operational
GitHub Actions Operational
GitHub Webhooks Operational
GitHub Packages Operational
GitHub Copilot AI Model Providers Operational
GitHub API Requests Operational
GitHub Codespaces Operational
GitHub Copilot Operational
GitHub Git Operations Operational
GitHub Pull Requests Operational
GitHub Issues Operational
GitHub Pages Operational
GitHub Visit www.githubstatus.com for more information Operational
Submission Engine Operational
Submission Engine-TEST Operational
Submission Engine-PROD Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Upgrade MoveIT Transfer Sep 23, 2026 14:30-15:30 PDT

MoveIT Transfer will be unavailable during this time.
Posted on Sep 21, 2026 - 09:52 PDT

Device Security Updates & Maintenance Schedule Oct 13, 2026 08:12 - Oct 20, 2026 04:12 PDT

We will be releasing the following Intune device updates this month, the pilot group should report any issues to IntuneSupport@ArrowheadPrograms.com.

Pilot Group Release Date - 2nd Tuesday of the Month
Production Release Date – 3rd Tuesday of the Month

Release Notes:
https://bbins365.sharepoint.com/:f:/s/NationalProgramsApplications/Ei2VAEFigylLnMmBpiMthjgBKTjD2t6fufWvgiew9pDlHQ?e=cTzB0g
Posted on Jan 06, 2026 - 08:12 PST

Device Security Updates & Maintenance Schedule Nov 10, 2026 08:12-09:12 PST

We will be releasing the following Intune device updates this month, the pilot group should report any issues to IntuneSupport@ArrowheadPrograms.com.

Pilot Group Release Date - 2nd Tuesday of the Month
Production Release Date – 3rd Tuesday of the Month

Release Notes:
https://bbins365.sharepoint.com/:f:/s/NationalProgramsApplications/Ei2VAEFigylLnMmBpiMthjgBKTjD2t6fufWvgiew9pDlHQ?e=cTzB0g
Posted on Jan 06, 2026 - 08:13 PST

Device Security Updates & Maintenance Schedule Dec 8, 2026 08:13 - Dec 15, 2026 10:13 PST

We will be releasing the following Intune device updates this month, the pilot group should report any issues to IntuneSupport@ArrowheadPrograms.com.

Pilot Group Release Date - 2nd Tuesday of the Month
Production Release Date – 3rd Tuesday of the Month

Release Notes:
https://bbins365.sharepoint.com/:f:/s/NationalProgramsApplications/Ei2VAEFigylLnMmBpiMthjgBKTjD2t6fufWvgiew9pDlHQ?e=cTzB0g
Posted on Jan 06, 2026 - 08:14 PST

Sep 22, 2026

No incidents reported today.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

Device Security Updates & Maintenance Schedule
Completed - The scheduled maintenance has been completed.
Sep 15, 10:12 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 08:12 PDT
Scheduled - We will be releasing the following Intune device updates this month, the pilot group should report any issues to IntuneSupport@ArrowheadPrograms.com.

Pilot Group Release Date - 2nd Tuesday of the Month
Production Release Date – 3rd Tuesday of the Month

Release Notes:
https://bbins365.sharepoint.com/:f:/s/NationalProgramsApplications/Ei2VAEFigylLnMmBpiMthjgBKTjD2t6fufWvgiew9pDlHQ?e=cTzB0g
Jan 6, 08:12 PST

Sep 14, 2026

AMS360 is being updated on 9/11/2026 10:00 PM CST
Completed - The scheduled maintenance has been completed.
Sep 14, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 20:00 PDT
Scheduled - AMS360 will be updated during this maintenance window.

1. All users must log out (Exit) of AMS360 and close all AMS360 browser windows.

2. If you currently have any AMS360 shortcut or internet favorite, please ensure it points to https://www.ams360.com.


The updated software that is needed, will be pushed out to your system prior to this time. If you receive an error stating you need to install it, please reach out to the help desk for assistance.
760-710-6840
Sep 9, 09:00 PDT

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

Help Desk Team Meeting 1:30 pm PST
Completed - The scheduled maintenance has been completed.
Sep 11, 14:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 13:30 PDT
Scheduled - The help desk will be having it's monthly Team meeting during this time.
If you need assistance please email us at Support@arrowheadprograms.com
Sep 11, 13:16 PDT

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

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