All Systems Operational

Apps and Services Operational
90 days ago
99.55 % uptime
Today
Employee Tools Operational
90 days ago
100.0 % uptime
Today
ImageRight Operational
90 days ago
100.0 % uptime
Today
Move IT DMZ - transfer.arrowheadgrp.com Operational
90 days ago
100.0 % uptime
Today
Innovation Operational
90 days ago
100.0 % uptime
Today
Innovex Operational
90 days ago
100.0 % uptime
Today
ASTEC Operational
90 days ago
100.0 % uptime
Today
InterFax Service Operational
90 days ago
100.0 % uptime
Today
WPC Operational
90 days ago
100.0 % uptime
Today
Five9 Phone System Operational
90 days ago
100.0 % uptime
Today
Arrowhead Wiki Operational
90 days ago
100.0 % uptime
Today
MoveIT Automation Operational
90 days ago
100.0 % uptime
Today
Arrowhead Rental Programs.com Operational
90 days ago
99.9 % uptime
Today
EPIC Operational
90 days ago
100.0 % uptime
Today
Legacy Enterprise Vault Operational
90 days ago
100.0 % uptime
Today
INSTEC Quicksolver Operational
90 days ago
100.0 % uptime
Today
AMS360 Operational
90 days ago
100.0 % uptime
Today
E&O Survey Operational
90 days ago
100.0 % uptime
Today
Jira Operational
90 days ago
100.0 % uptime
Today
Global Protect VPN Operational
90 days ago
84.16 % uptime
Today
Mavro Operational
90 days ago
100.0 % uptime
Today
IssueDIC Operational
90 days ago
100.0 % uptime
Today
Risk Browser DIC Operational
90 days ago
100.0 % uptime
Today
TAM Operational
90 days ago
100.0 % uptime
Today
LexisNexis Bridger Insight Operational
90 days ago
100.0 % uptime
Today
ArrowDIC Operational
90 days ago
100.0 % uptime
Today
Workday Operational
90 days ago
100.0 % uptime
Today
PCM Operational
90 days ago
100.0 % uptime
Today
The Spot Operational
90 days ago
100.0 % uptime
Today
PowerBI Reports Operational
90 days ago
100.0 % uptime
Today
CloudPC Operational
90 days ago
100.0 % uptime
Today
Adobe Pro Operational
90 days ago
100.0 % uptime
Today
H Drive Operational
90 days ago
100.0 % uptime
Today
Concur Website Operational
90 days ago
100.0 % uptime
Today
Microsoft Edge Operational
90 days ago
100.0 % uptime
Today
InsuranceNow Operational
90 days ago
100.0 % uptime
Today
Smartsheet Operational
90 days ago
100.0 % uptime
Today
All Arrowhead Application, Web, & File Servers Operational
SRIM Apps & Sites Operational
90 days ago
100.0 % uptime
Today
SRIM Marine Portal Operational
90 days ago
100.0 % uptime
Today
Sports Plus Portal Operational
90 days ago
100.0 % uptime
Today
SRIM Plus Portal Operational
90 days ago
100.0 % uptime
Today
Submissions List Operational
90 days ago
100.0 % uptime
Today
TUW Operational
90 days ago
100.0 % uptime
Today
TUW Operational
90 days ago
100.0 % uptime
Today
Shared Network Drives Operational
90 days ago
100.0 % uptime
Today
Orchid Apps Operational
90 days ago
100.0 % uptime
Today
Qlik Operational
90 days ago
100.0 % uptime
Today
Orchid Cisco VPN Operational
90 days ago
100.0 % uptime
Today
Velocity Operational
90 days ago
100.0 % uptime
Today
Protector Plans Apps Operational
90 days ago
100.0 % uptime
Today
Protector Plans EPIC Operational
90 days ago
100.0 % uptime
Today
eTFile Operational
90 days ago
100.0 % uptime
Today
Protector Plans ImageRight 6.9 Operational
90 days ago
100.0 % uptime
Today
Protector Plans TAM Operational
90 days ago
100.0 % uptime
Today
APP Polaris Operational
90 days ago
100.0 % uptime
Today
PPP Polaris Operational
90 days ago
100.0 % uptime
Today
Arrowhead Auto Operational
90 days ago
100.0 % uptime
Today
Producer Portal Operational
90 days ago
100.0 % uptime
Today
Policyholder Portal Operational
90 days ago
100.0 % uptime
Today
Arrowhead Exchange Operational
90 days ago
99.81 % uptime
Today
Producer Portal Operational
90 days ago
99.62 % uptime
Today
Policyholder Portal Operational
90 days ago
99.99 % uptime
Today
Azure Subscriptions Operational
90 days ago
100.0 % uptime
Today
PRM-642-Arrowhead-PHX-PROD Operational
90 days ago
100.0 % uptime
Today
PRM-642-Arrowhead-PHX-DEV Operational
90 days ago
100.0 % uptime
Today
PRM-642-Arrowhead-PHX-DR Operational
90 days ago
100.0 % uptime
Today
Cloudflare Operational
Cloudflare Cloudflare Recursive DNS Operational
Cloudflare Cloudflare Authoritative DNS Operational
Cloudflare Load Balancing and Monitoring Operational
Cloudflare Cloudflare Firewall Operational
Cloudflare DNS Root Servers Operational
Cloudflare DNS Updates Operational
Data Science Operational
90 days ago
100.0 % uptime
Today
Worker's Compensation Pricing Tool API Operational
90 days ago
100.0 % uptime
Today
Connect Production Operational
90 days ago
100.0 % uptime
Today
Connect Staging Operational
90 days ago
100.0 % uptime
Today
SIgma Submission Express Operational
90 days ago
100.0 % uptime
Today
Datacenters / Cloud hosting Operational
DR Orchid - IOMart Garland, TX data center Operational
Cloudflare Tunnel Operational
Cloudflare WARP Operational
Cloudflare Zero Trust Operational
Intune Desktop Updates Operational
90 days ago
100.0 % uptime
Today
Intune Desktop Updates Operational
90 days ago
100.0 % uptime
Today
Office 365 Operational
90 days ago
100.0 % uptime
Today
Teams Operational
90 days ago
100.0 % uptime
Today
Outlook Operational
90 days ago
100.0 % uptime
Today
One Drive Operational
90 days ago
100.0 % uptime
Today
Exclaimer Operational
90 days ago
100.0 % uptime
Today
SharePoint Operational
90 days ago
100.0 % uptime
Today
Office Services Operational
90 days ago
100.0 % uptime
Today
San Diego (701B) Office Operational
90 days ago
100.0 % uptime
Today
Overland Park Office Operational
90 days ago
100.0 % uptime
Today
Bellingham Office Operational
90 days ago
100.0 % uptime
Today
Tampa Office Operational
90 days ago
100.0 % uptime
Today
Alpharetta Office Operational
90 days ago
100.0 % uptime
Today
Denver Office Operational
90 days ago
100.0 % uptime
Today
Carlsbad (Mail center) Office Operational
90 days ago
100.0 % uptime
Today
Orchid Tampa Office Operational
90 days ago
100.0 % uptime
Today
Orchid Vero Beach Office Operational
90 days ago
100.0 % uptime
Today
Orchid Miami Office Operational
90 days ago
100.0 % uptime
Today
Meraki Firewalls Operational
90 days ago
100.0 % uptime
Today
Phone System Operational
90 days ago
100.0 % uptime
Today
Five9 Phone System Operational
90 days ago
100.0 % uptime
Today
Teams Voice Operational
90 days ago
100.0 % uptime
Today
Service Desk Phone Lines Operational
90 days ago
100.0 % uptime
Today
Clearview Operational
90 days ago
100.0 % uptime
Today
Orchid five9 Operational
90 days ago
100.0 % uptime
Today
ARROW400 Operational
90 days ago
100.0 % uptime
Today
Production ARROW400 - CloudSAFE West data center Operational
90 days ago
100.0 % uptime
Today
Disaster Recovery ARROW400 - CloudSAFE East data center Operational
90 days ago
100.0 % uptime
Today
Print and eDelivery Operational
90 days ago
100.0 % uptime
Today
Mailgun API Operational
90 days ago
100.0 % uptime
Today
mailgun Outbound Delivery Operational
90 days ago
100.0 % uptime
Today
mailgun Events & Logs Operational
90 days ago
100.0 % uptime
Today
PrinterLogic Operational
90 days ago
100.0 % uptime
Today
SQL Server Operational
90 days ago
100.0 % uptime
Today
SQL Server Reporting Services Operational
90 days ago
100.0 % uptime
Today
All Arrowhead SQL Database Servers Operational
InsurePass Operational
90 days ago
99.99 % uptime
Today
InsurePass PROD Operational
90 days ago
99.99 % uptime
Today
InsurePass TEST Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Commercial EQ Innovations is upgrading to Single Sign-On (SSO)! Feb 4, 2026 17:00-19:00 PST

After this maintenance, you’ll be able to sign in using your email address and password—making access easier and more secure.

Best of all, this means one less password to remember 🎉

Before the maintenance begins, please be sure to fully log out of Innovations and close your browser window.

Posted on Jan 12, 2026 - 13:36 PST

Device Security Updates & Maintenance Schedule Feb 10, 2026 08:03 - Feb 17, 2026 10:03 PST

We will be releasing the following Intune device updates this month, the pilot group should report any issues to IntuneSupport@ArrowheadPrograms.com.

Pilot Group Release Date - 2nd Tuesday of the Month
Production Release Date – 3rd Tuesday of the Month

Release Notes:
https://bbins365.sharepoint.com/:f:/s/NationalProgramsApplications/Ei2VAEFigylLnMmBpiMthjgBKTjD2t6fufWvgiew9pDlHQ?e=cTzB0g

Posted on Jan 06, 2026 - 08:03 PST

Device Security Updates & Maintenance Schedule Mar 10, 2026 08:03 - Mar 17, 2026 10:03 PDT

We will be releasing the following Intune device updates this month, the pilot group should report any issues to IntuneSupport@ArrowheadPrograms.com.

Pilot Group Release Date - 2nd Tuesday of the Month
Production Release Date – 3rd Tuesday of the Month

Release Notes:
https://bbins365.sharepoint.com/:f:/s/NationalProgramsApplications/Ei2VAEFigylLnMmBpiMthjgBKTjD2t6fufWvgiew9pDlHQ?e=cTzB0g

Posted on Jan 06, 2026 - 08:04 PST

Device Security Updates & Maintenance Schedule Apr 14, 2026 08:04 - Apr 21, 2026 10:04 PDT

We will be releasing the following Intune device updates this month, the pilot group should report any issues to IntuneSupport@ArrowheadPrograms.com.

Pilot Group Release Date - 2nd Tuesday of the Month
Production Release Date – 3rd Tuesday of the Month

Release Notes:
https://bbins365.sharepoint.com/:f:/s/NationalProgramsApplications/Ei2VAEFigylLnMmBpiMthjgBKTjD2t6fufWvgiew9pDlHQ?e=cTzB0g

Posted on Jan 06, 2026 - 08:05 PST

Device Security Updates & Maintenance Schedule May 12, 2026 08:06 - May 19, 2026 08:06 PDT

We will be releasing the following Intune device updates this month, the pilot group should report any issues to IntuneSupport@ArrowheadPrograms.com.

Pilot Group Release Date - 2nd Tuesday of the Month
Production Release Date – 3rd Tuesday of the Month

Release Notes:
https://bbins365.sharepoint.com/:f:/s/NationalProgramsApplications/Ei2VAEFigylLnMmBpiMthjgBKTjD2t6fufWvgiew9pDlHQ?e=cTzB0g

Posted on Jan 06, 2026 - 08:06 PST

Device Security Updates & Maintenance Schedule Jun 9, 2026 08:05 - Jun 16, 2026 10:05 PDT

We will be releasing the following Intune device updates this month, the pilot group should report any issues to IntuneSupport@ArrowheadPrograms.com.

Pilot Group Release Date - 2nd Tuesday of the Month
Production Release Date – 3rd Tuesday of the Month

Release Notes:
https://bbins365.sharepoint.com/:f:/s/NationalProgramsApplications/Ei2VAEFigylLnMmBpiMthjgBKTjD2t6fufWvgiew9pDlHQ?e=cTzB0g

Posted on Jun 09, 2026 - 08:05 PDT

Device Security Updates & Maintenance Schedule Jul 14, 2026 08:11 - Jul 21, 2026 10:11 PDT

We will be releasing the following Intune device updates this month, the pilot group should report any issues to IntuneSupport@ArrowheadPrograms.com.

Pilot Group Release Date - 2nd Tuesday of the Month
Production Release Date – 3rd Tuesday of the Month

Release Notes:
https://bbins365.sharepoint.com/:f:/s/NationalProgramsApplications/Ei2VAEFigylLnMmBpiMthjgBKTjD2t6fufWvgiew9pDlHQ?e=cTzB0g

Posted on Jan 06, 2026 - 08:11 PST

Device Security Updates & Maintenance Schedule Aug 11, 2026 08:11 - Aug 18, 2026 10:11 PDT

We will be releasing the following Intune device updates this month, the pilot group should report any issues to IntuneSupport@ArrowheadPrograms.com.

Pilot Group Release Date - 2nd Tuesday of the Month
Production Release Date – 3rd Tuesday of the Month

Release Notes:
https://bbins365.sharepoint.com/:f:/s/NationalProgramsApplications/Ei2VAEFigylLnMmBpiMthjgBKTjD2t6fufWvgiew9pDlHQ?e=cTzB0g

Posted on Jan 06, 2026 - 08:11 PST

Device Security Updates & Maintenance Schedule Sep 8, 2026 08:12 - Sep 15, 2026 10:12 PDT

We will be releasing the following Intune device updates this month, the pilot group should report any issues to IntuneSupport@ArrowheadPrograms.com.

Pilot Group Release Date - 2nd Tuesday of the Month
Production Release Date – 3rd Tuesday of the Month

Release Notes:
https://bbins365.sharepoint.com/:f:/s/NationalProgramsApplications/Ei2VAEFigylLnMmBpiMthjgBKTjD2t6fufWvgiew9pDlHQ?e=cTzB0g

Posted on Jan 06, 2026 - 08:12 PST

Device Security Updates & Maintenance Schedule Oct 13, 2026 08:12 - Oct 20, 2026 04:12 PDT

We will be releasing the following Intune device updates this month, the pilot group should report any issues to IntuneSupport@ArrowheadPrograms.com.

Pilot Group Release Date - 2nd Tuesday of the Month
Production Release Date – 3rd Tuesday of the Month

Release Notes:
https://bbins365.sharepoint.com/:f:/s/NationalProgramsApplications/Ei2VAEFigylLnMmBpiMthjgBKTjD2t6fufWvgiew9pDlHQ?e=cTzB0g

Posted on Jan 06, 2026 - 08:12 PST

Device Security Updates & Maintenance Schedule Nov 10, 2026 08:12-09:12 PST

We will be releasing the following Intune device updates this month, the pilot group should report any issues to IntuneSupport@ArrowheadPrograms.com.

Pilot Group Release Date - 2nd Tuesday of the Month
Production Release Date – 3rd Tuesday of the Month

Release Notes:
https://bbins365.sharepoint.com/:f:/s/NationalProgramsApplications/Ei2VAEFigylLnMmBpiMthjgBKTjD2t6fufWvgiew9pDlHQ?e=cTzB0g

Posted on Jan 06, 2026 - 08:13 PST

Device Security Updates & Maintenance Schedule Dec 8, 2026 08:13 - Dec 15, 2026 10:13 PST

We will be releasing the following Intune device updates this month, the pilot group should report any issues to IntuneSupport@ArrowheadPrograms.com.

Pilot Group Release Date - 2nd Tuesday of the Month
Production Release Date – 3rd Tuesday of the Month

Release Notes:
https://bbins365.sharepoint.com/:f:/s/NationalProgramsApplications/Ei2VAEFigylLnMmBpiMthjgBKTjD2t6fufWvgiew9pDlHQ?e=cTzB0g

Posted on Jan 06, 2026 - 08:14 PST
Jan 30, 2026

No incidents reported today.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026
Completed - The scheduled maintenance has been completed.
Jan 23, 14:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 13:30 PST
Scheduled - The Help Desk will be having it's monthly meeting and training.
During this time the phones will be closed. If have need assistance please email us Support@arrowheadprograms.com and we will return your call as soon as possible

Jan 23, 13:15 PST
Resolved - This incident has been resolved.
Jan 23, 13:15 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 23, 10:18 PST
Investigating - We are currently investigating this issue.
Jan 23, 10:11 PST
Jan 22, 2026
Resolved - Emails are starting to get sent through
Jan 22, 15:08 PST
Investigating - Microsoft is currently experiencing a service issue that is causing delays in email delivery and delayed or missing multi-factor authentication (MFA) prompts. This is due to errors on Microsoft’s servers and is impacting multiple organizations, not just ours.
During this time, you may notice:
Emails arriving later than expected
MFA push notifications, texts, or codes taking longer to arrive (or needing to be retried)
Microsoft is actively working to resolve the issue. No action is required on your part at this time. If an MFA prompt doesn’t arrive right away, please wait a moment and try again.
We’ll share updates as Microsoft provides them. Thank you for your patience.

Jan 22, 11:56 PST
Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.